Return & Refund Policy
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Return & Refund Policy
At Jetly, we want you to love your smile—and your purchase. If you’re not completely satisfied with your Jetly Oral Irrigator, we’re here to help.
Returns
- You can return your item within [7] days of receiving your order.
- Products must be unused, in original condition, and in original packaging.
- To start a return, please contact us at [Insert Contact Email] with your order number and reason for the return.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed back to your original payment method within [Insert timeframe, e.g. 5-10 business days].
- Shipping costs are non-refundable unless the return is due to our error.
Damaged or Defective Items
We stand behind the quality of our products. If you receive an item that’s defective, damaged, or incorrect, please contact us at support@jetlycare.com within [7 days] of delivery. We’ll make it right as quickly as possible.
Questions?
We’re here for you. For any questions about returns, refunds, or exchanges, email us at [support@jetlycare.com].
