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FAQ

Have Questions? We've Got Answers.

Whether you’re new to water flossing or just curious about how Jetly works, our FAQ section is here to help you get the most out of your oral care experience.

Simply fill the tank with water, select your preferred tip and pressure mode, then aim at your gumline and start cleaning. Always keep your mouth slightly open to let the water flow out.

Yes! Jetly offers gentle pulse and low-pressure modes specifically designed for people with sensitive gums.

For best results, use it once or twice daily—especially after meals or before bedtime.

Jetly is an advanced alternative to traditional floss, reaching places floss can’t. Many users find it more effective and more comfortable.

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Yes, Jetly is IPX7 waterproof—safe to use in wet environments, including the shower.

Each Jetly device includes 5 tips: Classic, Orthodontic, Periodontal, Tongue Cleaner, and Pulse Tip.

Absolutely. Jetly is compact, cordless, and perfect for travel. Its long battery life makes it ideal for trips.

The tank opens from the bottom for easy rinsing. You can also refill water directly from the back without detaching the base.

Yes, Jetly comes with a 1-year limited warranty covering manufacturing defects.

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